USD
GBP
CAD
AUDShipping Methods
AIRMAIL (regular mail, standard mail):
EUR 4.99 – Untracked, uninsured, no signature, risky shipping method and can take up to 15 working days within EU, 30 working days or more
outside of the EU.
TRACKED:
EUR 14.99 – Tracked, insured. Can take up to 10 working days, to most countries in the EU, 20 working days or more outside of the EU.
(We highly recommend to use this method when available)
POST.NL TRACKED:
EUR 21.49 – Tracked, uninsured. Delivery can take up to 10 working days within the EU, 20 working days outside of EU.
Shipping policy
AIRMAIL: ! Risky !, Not uninsured, therefore no compensation or reships are offered with this method.
Once the package has left our doors, we have no control over it. Airmail is just your address and stamps. However, if it’s not with you after the allotted amount of time,
then please let us know by contacting us via e-mail or chat.
TRACKED: Insured, eligible for a lost claim and reship.
If if there is something seemingly unusual about your tracking or it’s not with you within 10 working days then let us know, we will need to open a claim for you. To do this we need to
inform courier of the contents of the package (we need your approval to do this). Once we have your approval, we then have 2 weeks to get this moving, if we can’t get it moving in this
time then we will reship to an alternative address.
!!We highly recommend to use this method when available!!
POST.NL TRACKED: Uninsured, up to 50% reship/store credit.
Within the EU:
Maximum compensation 50% of the order value, no limit.
Outside the EU:
Order value up to € 50,- • Max. compensation value: € 25,-
Order value € 50,- to € 125,- • Max. compensation value: € 40,-
Order value € 125,- to € 200,- • Max. compensation value: € 70,-
Order value € 200,- to € 250,- • Max. compensation value: € 110,-
Order value above € 250,- • Max. compensation value: € 150,-
Exceptions/Restrictions:
There are restrications on product and/or country level. If a quote is not provided during checkout, this means that we cannot ship the selected products to the selected country of destination.
We do not ship any Research Chemicals to Russia and China.
Attention: We do not offer any compensation for shipments to the Canary Islands!!
RETURNS:
Due to the nature of our products, we do not accept returns. All orders are final. Please be patient whilst your package is in transit. To our deepest regret, we cannot influence postal services operations.
Stealth
Our products are shipped in sealed mylar foil bags to protect the material until use. As for stealth, we do ship our blotters in vacuumed sealed mylar bags. As for other forms, such as pellets and powders we do ship them in Ziplock bags. All products are correctly labelled, but there is no reference to the chemical name or Realchems on the outer packaging. We have excellent stealth but for specifics please contact us.
With all shipments, stealth and integrity of the product is our main priority, we always ship research chemicals separately from other items (such as CBD products and merchandise) and in how many packages are necessary.
More information
All orders are originally shipped from the Netherlands.
We ship Monday to Friday. We endeavour to dispatch packages as quickly as possible and customers can expect orders to be dispatched within two business days after receipt of payment.
In case any questions or concerns arise, please feel free contact us and we will get back to you as soon as possible.